Terms And Conditions

1. INTRODUCTION

The object of this document is to regulate the RULES OF USE and to safeguard the PROTECTION OF THE USERS of www.galaxyrooms.com (hereinafter www. galaxyrooms.com), owned by GALAXY GROUP, with corporate address at calle Galaxy Rooms n Banquet, Near Brahma Appt, Sector-7, Dwarka Palam Road,Dwarka, New Delhi, Delhi 110077. The terms “You” and “USER” are used herein to refer to the individuals or entities that access this web site for whatever reason.

Through www.galaxyrooms.com and its other official web sites, GALAXY Group aims to bring the world of GALAXY GROUP closer to its users. To this end, through www.galaxyrooms.com and its other official web sites, GALAXY Group provides users with information on its hotels and other services, such as on-line Room Reservations, Pre-Reservation Services, Hotel Finder, Rates Finder, the Pre-Reservation of Function Rooms and Conferences and the different promotions constantly being developed (hereinafter the Services).

The use of this site and/or its services presupposes user’s complete and unconditional agreement with and the validity of each and every one of the General Terms and Conditions stipulated in the latest updated version of these Rules of Use. Consequently, user must be aware of the importance of reading these rules each time it visits www.galaxyrooms.com. Access to and/or the use of certain services on offer to users (hereinafter user) at www. galaxyrooms.com may be subject to certain conditions which, depending on the case, may replace, amend and/or complete these Rules of Use, meaning that user must read and accept these conditions before accessing and/or using the services and contents.

2. USE OF THE GALAXY ROOMS n Banquet ON-LINE PRE-RESERVATION AND RESERVATION SERVICES

2.1.Pre-Reservation Services

The Pre-Reservation services are merely informative and their purpose is solely to offer users the possibility of consulting room availability in the rooms of their choice. Upon making the request online WITHIN 72 HOURS USER WILL RECEIVE AN EMAIL CONFIRMING OR DISCUSSING UPON THE RESERVATION AND IF THE SAME HAS BEEN MADEOR NOT, MEANING THAT IT WILL ONLY BE BINDING ONCE GALAXY HAS ACCEPTED THE RESERVATION THROUGH ITS CONFIRMATION BY EMAIL AND USER’S SUBSEQUENT PAYMENT THEREOF. User must check the Reservation confirmation and notify Galaxy Rooms n Banquet at once and in writing of any error.

2.2.On-line Reservation Services

The purpose of the On-line Reservation Services is the discussing upon the Reservation of a room in any Galaxy Rooms n Banquet. THE USE OF THESE SERVICES PRESUPPOSES FULL AND UNCONDITIONAL ACCEPTANCE AND THE VALIDITY OF EACH AND EVERY ONE OF THE GENERAL TERMS AND/OR CONDITIONS (WHICH SHALL BE DEEMED TO BE AUTOMATICALLY INCORPORATED IN THE AGREEMENT ENTERED INTO WITH GALAXY Rooms n Banquet WITHOUT THEIR WRITTEN TRANSCRIPTION THEREIN BEING NECESSARY) INCLUDED IN THE LATEST UPDATED VERSION OF THESE GENERAL TERMS AND/OR CONDITIONS.

Contract Procedure: Whenever user makes use of the service by writing to contacting the Galaxy Rooms n Banquet, he or she will receive confirmation by email including the information that user’s purchase order is in the process of being confirmed or any other discussion which may be needed through email or phone. The user shall become a consumer, once the amount corresponding to the Reservation has been charged. The consumer will receive an email confirming the reservation, which will act as proof of the reservation upon receiving the requisite amount.

Guarantee: The reservation is confirmed and guaranteed upon receiving conformation email for the Galaxy Rooms n Banquet. The said confirmation is given upon receipt of the payment made by the consumer. If the client fails to show up without prior notice, the first night’s stay will be charged (VAT and taxes excluded).

Termination of Agreement or Cancellation of a Reservation. The credit card is just a guarantee. The client will not be charged a cancellation fee always provided that it makes the cancellation before the time established as the deadline on the day of arrival. Once this threshold has been passed, Galaxy Rooms n Banquet will charge a cancellation fee as compensation, which will based on the cancellation policy.

This clause is not valid for reservations made with special rates. In this case the respective special conditions will apply.

The deadline arrival times at the rooms is as follows: 23.59 hours on the day of arrival

CANCELLATION CHARGES FOR RESORTS HOTELS

No charge will made to your credit card if you cancel your reservation at least 10 days your date of arrival.

If you cancel within 10 days and 5 days of your arrival date then 50% of the total cost of your stay will be charged to your credit card.

If you cancel within 4 days and 2 days of your arrival date then 75% of the total cost of your stay will be charged to your credit card.

In case of no shows at the hotel, without any prior communication from the client, then 100% of the total cost of your stay will be charged to your card.

In case of special rates specific conditions will apply.

Rates per Room and Night

Rates are valid only in writing and only for the period indicated. When justifiable reasons exist, Galaxy Rooms n Banquet reserves the right to amend these rates without prior notice.

The rates relative to the reservation are indicated during the reservation process. VAT/sales taxes will be applied to the rates, as well as any applicable additional taxes according to local regulations in each country. The aforementioned local taxes must be paid directly at the hotel

2.3 User undertakes to make use of the services in accordance with the Law, decency, respectability and law and order and in accordance with the provisions of these General Terms and Conditions. Consequently, user has the obligation of refraining from using the services for illicit purposes and effects and/or contrary to what is established in these General Terms and Conditions, in a manner that may be injurious to the rights and/or interests of third parties or that may in any way harm Galaxy Rooms n Banquet and/or its image or the services.

2.4 For greater efficiency and for the benefit of users, Galaxy Rooms n Banquet may at any time and without prior warning unilaterally modify the services it provides or the operational, technical or usage conditions of the services. Similarly, with a view to improving the service and establishing an optimum quality level (the ultimate aim of Galaxy Rooms n Banquet), users are invited to suggest any modifications they may consider useful by contacting the persons responsible for the service at the following email address: hi@galaxyrooms.com

3. PROTECTION BY GALAXY ROOMS N BANQUET OF USERS’ PERSONAL DATA

Users of the on-line Pre-Reservation and Reservation services offered via www.galaxyrooms.com are voluntarily providing data of a personal type (hereinafter Personal Data) and expressly and unconditionally agree in full to Galaxy Rooms n Banquet processing them automatically and including them in a file for the purpose of being able to offer and provide services. This file is the responsibility of Galaxy Rooms n Banquet and is registered with the competent authority.

Due to the characteristics of the Galaxy Rooms n Banquet activity and its services and in order for it to develop and meet its targets, it may be necessary for these personal data to be ceded to third parties, which may include international transfers. These personal data may be transferred to companies within the Galaxy Rooms n Banquet and/or to other interested parties. The sole purpose of this transfer of personal data to these entities is the correct rendering of the services offered by Galaxy Rooms n Banquet.

Galaxy Rooms n Banquet services are not for use by minors and Galaxy Rooms n Banquet neither requests nor collects information relating to minors.

Galaxy Rooms n Banquet may collect information through such devices as cookies or log files on the browsing habits of its www.galaxyrooms.com users. These devices are associated exclusively with one user and its own personal computer. In these cases, Galaxy Rooms n Banquet will only use these data as a whole and with the ultimate aim of improving its services. It is possible that Galaxy Rooms n Banquet may share this information with client companies but always globally and solely for statistical purposes.

The electronic document with which the reservation is formalized is archived electronically during the established statutory period. Clients may access data by exercising their corresponding access rights in the aforementioned manner.

4. CORRECT USE BY USER OF THE WEB SITE’S CONTENTS

4.1 4.1 Galaxy Rooms n Banquet declares that the industrial property rights (brands, commercial names, etc.) which appear in its web site are its property and/or are legitimately exploited by virtue of usage agreements or licences, being duly protected by the Industrial Property regulations. User undertakes to use the Web Site lawfully, diligently and correctly and, in particular, it undertakes to refrain from:

(a) eliminating, evading or manipulating the copyright, brands and all other data identifying the rights of Galaxy Rooms n Banquet or titleholders included in the contents and/or products placed on the market from the Galaxy Rooms n Banquet Web Site as well as all technical protection devices, digital marks and all other information mechanisms that may contain them

(b) using the contents and, in particular, information relating to Galaxy Rooms n Banquet obtained via the Web Site for sending publicity, communications for promoting direct sales or any other type of commercial purpose, allowing the general public’s access via whatsoever mode of public communication, transforming or modifying the contents, except with the authorization of the holder of the corresponding rights or when legally permitted

4.2. Procedure in the case of the Violation of Intellectual Property Rights. If a user or third party is of the opinion that a part of the contents has been entered in the Web Site in violation of its intellectual property rights, it must send a notification to Galaxy Rooms n Banquet with a complete and accurate indication of its data, the intellectual property rights supposedly infringed and the Web Site.

5. RIGHT TO AMEND THE GENERAL TERMS AND/OR CONDITIONS

Galaxy Rooms n Banquet reserves the right, without prior warning, to unilaterally amend any of the provisions of these General Terms and/or Conditions, in the manner it may deem necessary, informing users of the amendments made via www.galaxyrooms.com.

6. GUARANTEE AND LIABILITY DISCLAIMER

6.1 GALAXY ROOMS N BANQUET DOES NOT GUARANTEE THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE SERVICES MADE AVAILABLE TO USER AND, CONSEQUENTLY, DISCLAIMS ALL LIABILITY FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY BE DUE TO THE LACK THEREOF. NEVERTHELESS, AND TO THE EXTENT THAT THIS IS POSSIBLE, IT WILL ENDEAVOUR TO MAKE TECHNICAL ASSISTANCE AVAILABLE TO THE AFFECTED PERSON. LIKEWISE, GALAXY ROOMS N BANQUET WILL SEEK TO RESOLVE THE INTERRUPTION AND, WHENEVER POSSIBLE, PUT ALTERNATIVE MEASURES AT THE DISPOSITION OF THE USER.

6.2 GALAXY ROOMS N BANQUET DOES NOT UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUSES OR OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE AND, CONSEQUENTLY, IS NOT RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY RESULT THEREFROM.

6.3 IF, IN SPITE OF ACTING WITH DUE DILIGENCE AND FORESIGHT, GALAXY ROOMS N BANQUET IS UNABLE TO PROVIDE THE BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE TO GALAXY ROOMS N BANQUET OR SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, GALAXY ROOMS N BANQUET SHALL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR QUALITY. IF, AS A RESULT OF THE SUBSTITUTION, THE SERVICE WERE TO BE OF INFERIOR CATEGORY OR QUALITY, GALAXY ROOMS N BANQUET MUST REFUND THE DIFFERENCE.

7. GENERAL TERMS AND/OR CONDITIONS SAFEGUARD

Should any of the provisions of these General Terms and/or Conditions be declared null and void or unenforceable, the remaining Conditions shall be maintained in the agreed terms. Galaxy Rooms n Banquet undertakes to substitute the provision in question by a provision that most closely complies with the intent initially pursued by the parties.

NO PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF ABANDONMENT.

8. WWW.GALAXYROOMS.COM AND ACCEPTANCE OF RULES OF USE

User is aware of the fact that the use of these on-line Pre-Reservation and Reservation services presupposes full and unconditional acceptance of each and every one of the provisions of the Rules of Use of www.galaxyrooms.com, in the version published by Galaxy Rooms n Banquet at the moment user contracts the service. Such Rules of Use complete these General Terms and/or Conditions in all aspects that are not in opposition to them. Consequently, user must be aware of the importance of reading the Web Site’s rules prior to accessing it and/or making use of the services.

9. APPLICABLE LAW AND COMPETENT JURISDICTION

These General Terms and/or Conditions are governed by Indian Law at Dwarka. For the settlement of any disputes that may arise in connection with their total or partial validity, execution, compliance or resolution, Galaxy Rooms n Banquet and user, expressly waiving their own or any other venue that may correspond to them, agree to abide by the jurisdiction of the Courts and Tribunals of the city of Delhi, Dwarka. This contract constitutes the total and complete agreement between Galaxy Rooms n Banquet and user and substitutes all previous pacts, undertakings, statements and agreements, whether written or oral, that may have existed previously between both parties.

In any case, any controversy that may arise from the provision of services at the hotel in which the client is staying shall be submitted to the Courts and Tribunals of the consumer.